Iced, Refrigerated Products
Refrigerated and Iced Products
Many items require refrigeration to ensure the freshness of the product. We classify products in two ways:
1. Refrigerated: Products that are refrigerated while in our warehouse; however, are shipped WITHOUT ice.
2. Iced: Products that are refrigerated while in our warehouse, and then shipped WITH ice.
The manufacturer of the product determines if we classify an item as Refrigerate or Iced, based on their formulation and specifications.
The iHerb Quality Protocol is at the highest level of industry standards:
Stage 1 – Raw Materials – For Identity, Purity and Key Actives
Stage 2 – Production – In Process Testing to Ensure Quality
Stage 3 – Finished Goods – Label Claim and Consumer Safety Compliance
2. Laboratory Quality:
All in-house and third-party labs follow GLPs (Good Laboratory Practices)
3. Manufacturing Quality:
Our manufacturers are fully compliant with cGMP’s (Current Good Manufacturing Practices per 21 CFR Part 111), and are registered with NSF and /or NPA. Some of these facilities may also carry further certifications and licenses, such as OTC drug manufacturing and Organic certification.
If you are not completely satisfied with your product, please return it within 60 days from the date of purchase and you will receive a full 100% Money Back Guarantee.
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