At iHerb you will find the very best selection of nationally known brands (Now Foods, Natural Factors, Source Naturals, Life Extension.....see all ) at remarkably competitive prices, with no house brands. We firmly believe that iHerb delivers the best overall value in the world for natural health products, and for orders over $60.00 we GUARANTEE it. To avail yourselves of this guarantee, you must order online and if another company offers a better overall value --first, place an order, then email us with the details within 10 days-- and we'll make sure to beat their price.

You are assured of freshness. We have invested in superior climate control for all the products we stock. iHerb.com operates from a (48,000 sq. ft. or 4,459 sq. m.) air-conditioned warehouse in the city of Irwindale, California. We have a cold room for products that need to be kept cool, like flax oil, and a freezer for products such as acidophilus.

iHerb.com makes shipping practical and economical for you. During the online checkout process, you will have the opportunity to select your preferred shipping method: Priority/Airmail, UPS, or DHL (for international orders). Please note that our Priority/Airmail shipping method is limited to orders totaling $80.00 or less.

Keeping products in stock is a top priority at iHerb. We have gone to great lengths creating a solid inventory system that provides accurate data about product availability for you and for us. When we receive products at our warehouse, our system requires us to enter the lot number and expiration date (if available) of each batch. That means every product is accounted for, from the day it arrives to the day it is shipped.

You may return any unopened supplements within 60 days for a full refund. Simply send them back, letting us know the amount you are to be refunded. Your account will be adjusted accordingly.

Sometimes, placing an identical repeat order can be a time-consuming hassle: You have to find the items again, add them to the cart, enter shipping and billing address, enter credit card info....is all of this really necessary? iHerb makes re-ordering as easy as it gets. Once you've logged into your account, you could be done in 3 clicks!

iHerb.com will never sell, rent, or share your information with any other parties. Your personal information remains entirely confidential. For added security, our iHerb.com web site is hosted privately (not shared with any other company). We use the very latest encryption software to protect your personal financial information.

To help safeguard the natural environment, we purchase recycled or biodegradable materials for packaging and shipping whenever possible.

As our customers, you have access to the only free non-commercial encyclopedia of nutritional and herbal supplements online. Thanks to your patronage, we can offer (at no charge) the entire contents of TNP (The Natural Pharmacy) , the only professionally edited, doctor-supported information service of its kind that we know of. Also, on your behalf we have made arrangements with The American Botanical Council to offer both the German Commission E Monographs (rigorously researched evaluations of herbs) and HerbalGram Magazine (all issues from 1990 to present). We invite you to take advantage of these resources.