You can always add that item to your notification list so you will be emailed when it comes in stock. To add the item to your notification list you must be logged in to your account. Then you can go to the page of the product that is out of stock and click on the Notify Me link.

To change the email address on your account, all you need to do is log into your account and click on the Personal Information link. There you can remove the current email address and enter the new one in its place. Make sure you click on the Update button to save the changes. Remember to log in with your new email address for future orders.

To change the credit card you are using for your order, you just need to check out as usual. When you get to the Review Order page you can click on the Change link right above the credit card currently being used. You can then enter the new credit card number.

To change the shipping address you are using for your order, you just need to check out as usual. When you get to the Review Order page you can click on the Change link right above the current shipping address. You can then enter the new address. Please note that by entering a new shipping address you will have to reenter the credit card information as well for security purposes.

Yes, you can. Many of our customers have their packages delivered to their workplace or to a family member. When you are entering your shipping address, make sure you select the No radial button when it asks you if the address is also for the Billing Address.

No problem! Please return the unopened products that you have had for less than 60 days to:

iHerb Return Desk, 5012 Fourth Street, Irwindale, California 91706

Please enclose a copy of your packing slip or a copy of your order from your online Order History on your iHerb website account.

We will credit back to your card what you actually paid for the product(s) after figuring in all the discounts. Please allow us some processing time for the return and for posting the credit to your card.

Please note that we are unable to guarantee specific results from our supplements. We do, however, guarantee that the products we offer are of the highest quality obtainable.

We actually do not have a printed catalog for our products. The reason is that we have over 10,000 products and are currently expanding that number daily. Unfortunately it would be too difficult and costly to maintain a printed catalog, so the website acts as our catalog. Every product we sell is on our website. This also helps us to pass on more savings to you with even lower prices!

Changing your account password is easy! Simply log into your account with your current password and click on the Change Password link. Then you enter your current password and your new password twice. Make sure you click Update to save the changes. On future orders you just need to log into your account with your new password.

If your order is over $80 and you are sending the package to a P.O. Box, the system will not let you select a shipping method. For orders over $80, you will need to have the package sent to a physical address in order to use UPS.

Yes, we do ship orders to APO/FPO addresses. The only limitation is that the amount of the order has to be below $80. You will need to select USPS as the shipping method for these addresses.

Yes, we do ship orders to P.O. Boxes. The only limitation is that the amount of the order has to be below $80. And, you will need to select USPS as the shipping method for these addresses.

If you have forgotten your password, you can have a new one emailed to you. Simply go to My Account and click on the Forgot Password link. Then you can enter the email address for your account and have the password emailed to you right away. It usually takes just a few minutes for you to get the new password.

Of course. Please email your product request to our purchasing department. Please include as much information as you have about the product, including name, manufacturer, and any contact information you may have. Please send this email to pd@iherb.com. Please be patient with us if we do not answer you directly; due to the high volume of special requests, we are unable to answer each one on a case-by-case basis. Thank you for your interest in our products.

For information, please visit the wholesale page: Wholesale

When you submit personal information on our website, we will protect your information both online and offline.

When you submit sensitive information (such as your credit card number), that information is encrypted and is protected with the best encryption software in the industry - (Secure Socket Layer). While on a secure page, (such as our order form which is hosted in a secure data facility) the lock icon on the bottom of web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just 'surfing'.

We also use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure once it is received. For example, we store the personal information you provide on computer systems with very limited access that are located in secured facilities. iHerb.com's employees are trained and kept up-to-date on our security procedures. If you have any questions about the security at our website, you can send an email to security@iherb.com. Also, read our Privacy Policy.

Sorry, this option is not available. We actually only take orders by credit card at this time. Credit cards offer our customers better overall protection. Plus, we can also pass more savings on to our customers!

We used to take orders by phone and while we did charge extra for that, we found that the only way to make it cost-effective would be to price the phone charge fee too high for anyone to afford. Thus, to stay competitive and keep prices low, we decided to stop taking phone orders in September 2007. While we apologize to our valued customers without computer access, we hope that they can perhaps go to a computer kiosk at their local library to order or alternatively, place an order through a friend or family member. And as always our friendly and helpful Customer Service staff are here to help you find your items or check on your orders by phone, email or live chat!

The most common cause for this error is that your security settings are too high. The iHerb shopping cart does use cookies and if your security settings are too high you may be blocking these cookies. All you need to do is adjust your security settings to allow cookies. For Internet Explorer, click on Tools, click on Internet Options, click on Privacy, and then adjust the settings to Medium.

Unfortunately this option is not available.

Always consult your physician before taking any nutritional supplements.