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Careers with iHerb

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Mission Statement: Providing the best overall value for natural products through "e-simplicity."

About iHerb Inc.

iHerb Inc.​ is a leading online retailer of nutritional supplement and wellness products (vitamins, minerals, herbs, botanicals, bath and beauty, pet care, sports nutrition and children's health).​ Via its e-Commerce website, iHerb.​com delivers 35,000 products from over 1,500 brands direct to the customer in more than 180 countries.​ iHerb carries trusted brands customers love around the world.​

iHerb's growth has been recognized by Internet Retailer as a top 500 e-Commerce provider in North America and recently as a top 300 mobile commerce business in the world.​ In 2013 Google bestowed iHerb with its Google Trusted Store designation having shipped over 1,000,000 orders to customers in the US market with a 98%​ on-time shipping and a 99.​9%​ issue free orders.​

iHerb continues to differentiate itself by thinking above and beyond as an e-Commerce industry leader. From written quality assurances from top brands to employing eco-friendly initiatives—such as using carbon neutral shipments from UPS, and shipping materials developed from recycled newspaper purchased from charitable groups— iHerb leverages its commitment to the environment. While certification is not a requirement for distribution centers, iHerb secured its Good Manufacturing Practices certification for its largest distribution center by the internationally recognized public health and safety organization NSF International.

iHerb is committed to improving the health of its customers each and every day and differentiates the company with a very long history of charitable giving.  iHerb focuses its charitable efforts by changing and making a difference in the lives of children. Specifically, iHerb's charitable contributions have built schools, provided aid to orphanages and helped in famine and earthquake relief efforts.

In addition to competitive wages, iHerb provides employees with a comprehensive benefit package that includes insurance and retirement benefits.

At this time, iHerb does not offer any employer-sponsored work authorization.
All offers of employment are contingent upon the successful completion of a pre-employment drug and background screen.
iHerb Inc.​ participates in E-Verify.​ iHerb Inc.​ is an equal opportunity employer.

Insurance Benefits

iHerb employees enjoy insurance coverage that addresses key benefit areas:

  1. Health (we offer two HMO's and a POS)
  2. Dental (HMO & PPO)
  3. Vision
  4. Company paid Term Life Insurance policy ($50,000) with AD&D as a rider
  5. Voluntary Life (for employee, spouse and children)
  6. Accidental Death & Dismemberment (AD&D) rider on all Voluntary Life products
  7. Short and Long-Term Disability
  8. Flexible Spending Account (for covered dependent care and medical expenses)
  9. Colonial Supplemental Benefits

Presently iHerb pays 75% of the health, dental & vision insurance benefit cost for both the individual and their immediate family.  Employees become eligible for insurance benefits on the first of the month following their hire date. Insurance benefits and the amount of their coverage vary by location.

Retirement Benefits

iHerb offers two benefits to aid in supporting the retirement needs of its employees.

  1. Safe Harbor 401(k): Employees are eligible to participate first of the month following their hire date. iHerb matches 100% of the first 4% of the employee's contribution. All matching contributions are immediately 100% vested.
  2. Profit Sharing Plan: All employees are eligible for profit sharing after one-year of service with iHerb and vesting occurs over a six-year period. The profit sharing plan contributions are made at the discretion of the company.


To accommodate the needs of employees in our different locations, iHerb perks vary by location.  For example our California locations offer discounted tickets to Disneyland.  Other locations offer ride-share benefits for commuters and discounts at Weight Watchers.  Many locations offer discounts on movie tickets, car rentals and even services like mobile phone service discounts.

Regardless of your specific location, iHerb offers all employees the opportunity to save up to 25% on all purchases at iHerb.com. If you enjoy a healthy lifestyle, you should consider iHerb. iHerb offers a unique combination of workplace experiences, wages, benefits, and perks to keep you and your family happy and healthy.

Current Job Opening(s): PLEASE NOTE: 3rd parties will only be responded to if they send their inquiry to careers@iherb.com

Business Analyst – Irvine, CA

Job Summary:

As part of Distribution center support/Enhancement IT team, support DC Operations from IT side tracking and resolving issues. Identifies impacts and proposes recommendations to current business processes or problems. Identifies and documents functional requirements, workflow, information sources and high level system specifications. Document requirements for software enhancements, testing the enhancement and engaging user acceptance testing. (2 openings; 1 position must be bilingual in Korean.)

Email: careers@iherb.com

Paid Search Specialist – Arcadia, CA

Job Summary:

This is a contract-level role as a Paid Search Specialist. The specific tasks for this role require the candidate to assist in the build-out of paid search campaigns on Baidu, Google and perhaps Yahoo/Bing. This position will report to the Senior Search Marketing Strategist. This position will be based in our office located in the Pasadena area. This role may convert to a contract-to-hire situation if the workload continues into Q4 2014.

Email: careers@iherb.com

Project Manager – Irvine, CA

Job Summary:

The Project Manager (PM) supports both business and technology key initiatives. The ideal candidate will maintain the project budget, ensuring that variances are communicated to appropriate stakeholders.

Click this link to view detailed job description and/or apply: https://home2.eease.adp.com/recruit/?id=13214512

Sr. MS SQL DBA - Irvine, CA

Job Summary:

We are currently seeking a Sr. MS SQL Database Administrator who will take responsibility for the installation, configuration, upgrade, administration, monitoring and maintenance of all the databases in our well-established, and growing e-commerce company.

Click this link to view detailed job description and/or apply: https://home2.eease.adp.com/recruit/?id=12392622

Warehouse Supervisor – Moreno Valley, CA

Job Summary:

The Warehouse Department Supervisor will provide leadership and direction in a high volume outbound, B2C small parcel environment, supervise and coordinate activities of workers concerned with picking, packing, shipping, receiving and fulfillment as it relates to preparing it for same day shipping both nationally and internationally via expedited carrier services, maintaining a safe, effective and orderly work environment, scheduling, continuous process improvement and maintaining positive vendor relationships. We have 1st & 2nd shifts available.

Click this link to view detailed job description and/or apply: https://home2.eease.adp.com/recruit/?id=8945142

iHerb® is a registered trademark of iHerb, Inc. Trusted Brands. Healthy Rewards. and the iHerb.com Trusted Brands. Healthy Rewards. Logo are trademarks of iHerb, Inc.

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