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Come Grow With Us Our Story, Our Vision Charitable Donations Perks of Working at iHerb Career Opportunities

Come Grow With Us!

iHerb continues to differentiate itself by thinking above and beyond as an e-commerce industry leader.

Our Story,
Our Vision

Our vision is to be the dominant health and wellness brand globally and to provide the best value for natural products.

Since 1996, iHerb has been on a mission to provide the best overall value for healthy products to our customers. We've done this by using our advanced e-commerce platform, plus two state-of-the-art warehouses in California and Kentucky, to ensure our customers receive the best quality, price and convenience!

Years of Experience
Providing Excellent Products to Our Worldwide Customers
19
Number of Locations
Our employees work at several locations in the USA
4
Number of Employees
We're one of the Fastest Growing Online Retailers
900
Products Offered For Sale On Our Website
We Have a Wide Selection
35,000
Countries We Ship To
We ship to locations all over the World!
150
  • Equal Opportunities for Everyone

    Everyone works hard to be their best and provide our customers with trusted quality products. People are kind to each other and iHerb provides equal opportunities for everyone to grow.

    Aria D.

  • iHerb Values Its Employees

    iHerb delivers quality products quickly in a responsible green manner. The company values its employees and I appreciate how challenging and fulfilling my work is because I am able to be a part of producing innovative new products.

    Bryan C.

  • We Work Hard

    iHerb has high expectations for all employees and departments, and appreciates and values that we are all dedicated to working hard to obtain the goals that are set. This is probably the best company when it comes to knowing how to say thank you to their associates.

    Amber D.

  • We're Friendly

    iHerb is a friendly, ethical, fast-growing company that is committed to helping people live healthier lives. Every day I am motivated by the responsibility of high expectations for myself and others with the opportunity to be creative and solve problems.

    Assia M.

  • Growth & Self-Improvement

    I have learned more working at iHerb than at any other company. iHerb values ambition and encourages growth and self-improvement in a high-tech friendly environment. I am provided the tools I need to problem-solve effectively and help improve processes.

    Brad O.

  • We Are Like Family

    The culture is very diverse; you can learn about different people and their way of living every single day. We are like family and are able to work together to provide the most healthy products in the most technically advanced ways available.

    Mehrak V.

  • We Strive to be
    the Best

    iHerb is customer-focused and value-driven, striving to be the best in our industry when it comes to promoting health and customer service. iHerb values and supports employees by offering great benefits and fun events and activities. I work with a wonderful group of people who value excellence and team work.

    Cynthia G.

  • One of a Kind

    The camaraderie between the employees and management is one of a kind. Management puts great trust in the employees' ability to complete tasks and in return has a great open-door policy that makes it easy to talk.

    Jeff H.

  • Opportunities Abound

    The environment, growth of the company, people, and the variety of learning opportunities.

    Olga S.

  • Team Work

    The most positive aspect of my job is the friendly people I get to interact with daily. The company values its employees and I enjoy the teamwork between each department.

    Paul M.

  • Rewarding Work

    The team at iHerb is hardworking, honest, and I find the potential for learning and gaining knowledge to be the most rewarding.

    Yuliya B.

  • We Work As One

    At iHerb we work together as one team. It is a comfortable environment with great trustworthy people.

    Jason W.

  • On the Cutting Edge

    You can walk around and see associates helping each other; people are friendly. Then you see this perfect pick operation that no one around the area has. Which is amazing by itself.

    Linda M.

Life at iHerb

Come join our fast-moving team at iHerb and help us accomplish great things!

Charitable Donations

iHerb is committed to helping great causes worldwide. Just as we strive to offer the best value for all our online products, we seek to find and fund the best opportunities for donations – the ones that make a lasting difference.

We feel that children's education is an area where we can have an immediate and sustainable impact. Currently, we are making contributions to build and support schools in Cambodia, giving over $40,000.00 per month through New Hope Cambodia.

The results tell the story. iHerb-sponsored schools are currently benefiting more than 2000 preschool and primary school students. Our focus is on English, math and computer science courses, ones that provide practical skills, lasting value, and one of the highest ROC!

Our Words Into Action

New Hope Cambodia
Contributions Per Month $40,000
Orphanage in Ecuador
Contributions Per Month $6,000
Somalia Famine Relief
$166,808
Haiti Earthquake Relief
$112,920

Perks of Working at iHerb

Our California locations offer discounted tickets to area theme parks such as Disneyland and Sea World. Other locations offer ride-share benefits for commuters and discounts at Weight Watchers. Many locations offer discounts on movie tickets, car rentals and even services like mobile phone service discounts.

Regardless of your specific location, iHerb offers all employees the opportunity to save up to 25% on all purchases at iHerb.com. If you enjoy a healthy lifestyle, you should consider iHerb. iHerb offers a unique combination of workplace experiences, wages, benefits, and perks to keep you and your family happy and healthy.

Pounds of Fruit
Consumed by iHerb Employees Per Week
240
Games of Pacman
Played by iHerb Employees Per Week
140
Cups of Coffee
Brewed by iHerb Employees Per Week
800
Snack Packs
Consumed by iHerb Employees Per Week
400

All The More Reasons to Join

Health, Dental & Vision Care
Health, Dental
& Vision Care
Company-paid Life Insurance
Company-paid Life Insurance
Profit Sharing
Profit
Sharing
401K Matching Up to 4%
401K Matching Up to 4%
Education Reimbursement
Education Reimbursement
Discounts on iHerb.com
25% off Purchases on iHerb.com
Unlimited Snacks
Unlimited
Snacks
Unlimited Beverages
Unlimited
Beverages

Insurance Benefits

iHerb employees enjoy insurance coverage that addresses key benefit areas:

Health, Dental & Vision Care: Presently iHerb pays 75% of the health, dental & vision insurance benefit cost for both the individual and their immediate family. Employees become eligible for insurance benefits on the first of the month following their hire date. Insurance benefits and the amount of their coverage vary by location.

Company paid Term Life Insurance policy ($50,000) with AD&D as a rider

Voluntary Life (for employee, spouse and children)

Accidental Death & Dismemberment (AD&D) rider on all Voluntary Life products

Short and Long-Term Disability

Flexible Spending Account (for covered dependent care and medical expenses)

Colonial Supplemental Benefits

Retirement Benefits

iHerb offers two benefits to aid in supporting the retirement needs of its employees.

Safe Harbor 401(k): Employees are eligible to participate first of the month following their hire date. iHerb matches 100% of the first 4% of the employee's contribution. All matching contributions are immediately 100% vested.

Profit Sharing Plan: All employees are eligible for profit sharing after one year of service with iHerb and vesting occurs over a six-year period. The profit sharing plan contributions are made at the discretion of the company.

Career Opportunities

Application Support Analyst II - Irvine, CA

The Application Support Analyst will monitor website and warehouse systems to ensure proper operation. Perform a variety of maintenance, end-user support and training tasks to ensure efficient processing of customer orders. Provide support to staff on all company-supported software and applications, including 3rd party applications and in-house developed applications. Trouble shoot and resolve customer order exceptions. Complete application project-based work.

View detailed job description and/or apply: https://home2.eease.adp.com/recruit/?id=16712362

Customer Service Representative-Bilingual in English/ Chinese - Moreno Valley/Arcadia, CA

Under general supervision, the Customer Service Representative (CSR) is the first point of contact for all company/customer questions, product inquiries, and order status. All CSRs are to handle customers in a professional manner which creates customer loyalty by providing service that exceeds customer expectations.

View detailed job description and/or apply: https://home2.eease.adp.com/recruit/?id=16866032

Customer Service Representative-Chinese - Moreno Valley, CA

Under general supervision, the Customer Service Representative (CSR) is the first point of contact for all company/customer questions, product inquiries, and order status. All CSRs are to handle customers in a professional manner which creates customer loyalty by providing service that exceeds customer expectations.

View detailed job description and/or apply: https://home2.eease.adp.com/recruit/?id=16866032

Customer Service Representative-Korean - Moreno Valley, CA

Under general supervision, the Customer Service Representative (CSR) is the first point of contact for all company/customer questions, product inquiries, and order status. All CSRs are to handle customers in a professional manner which creates customer loyalty by providing service that exceeds customer expectations.

View detailed job description and/or apply: https://home2.eease.adp.com/recruit/?id=16172842

Desktop Support - Irvine, CA

The Desktop Support position will be responsible for building, deploying desktop images, supporting connectivity and light networking issues, including Moves/Add/Changes for cabling and computers, supporting Microsoft Windows operating systems including modifying and troubleshooting, providing quality technical support in a high productivity setting and other duties as assigned or required by IT Operations management. This position will provide ongoing management of the support queues to ensure that all requests are managed to Service Level Agreements as prioritized based on impact and urgency. This includes to initiate follow-up communication with customers to ensure that the Service Desk team meets the desired level of customer service. All incidents must ensure handled in a timely manner and proper escalation applied to each request.

View detailed job description and/or apply: https://home2.eease.adp.com/recruit/?id=16788592

Front End Developer - Irvine, CA

The Front End Developer will be part of an agile development team, building and working on enterprise grade software systems on top of the Microsoft .NET development stack. The Front End developer will provide technical recommendations and develop high quality solutions across multiple platforms (web, mobile, tablet, etc.).

View detailed job description and/or apply: https://home2.eease.adp.com/recruit/?id=16267212

IT Help Desk Manager - Irvine, CA

Manage multi-site/multi-states operations for the entire IT Help desk team to both internal employees and external users who are using company's hardware, software, and/or IT services. This role will set up service level expectations to internal and external clients to ensure service levels are achieved. This includes responsibility for managing expectations in regards to internal and external customers, developing and meeting defined metrics/benchmarks, standard of operating procedures (SOP's), in conjunction with effective customer service requirements.

View detailed job description and/or apply: https://home2.eease.adp.com/recruit/?id=16286962

Jr. QA Automation Engineer - Irvine, CA

Responsible for creating, implementing and automating testing in support of software test requirements. High focus on Automation Testing skills. The QA Engineer is responsible to develop, maintain and enhance the test automation inventory and automation infrastructure. In addition, the QA Engineer will execute and report on tests conducted (both manual and automated) and manage resulting defects, regress systems under test, assist development with replicating and debugging problems and develop new test automation solutions as needed. The QA Engineer has a technical and scripting/test automation skill set as well as a solid compliment of analytical and technical abilities to automate manual test cases while adhering to all company standards.

View detailed job description and/or apply: https://home2.eease.adp.com/recruit/?id=16636992

Middle Tier Developer - Irvine, CA

The Sr. Software Developer's --Middle Tier role is to develop high quality code for database driven web interfaces, middle tier application layers, and dataflow components, in a project oriented environment.

View detailed job description and/or apply: https://home2.eease.adp.com/recruit/?id=12192112

Mobile Business Analyst - Irvine, CA

We have an excellent opportunity for a talented Business Analyst to join our team and contribute to continuously improve our mobile products. The Business Analyst will create and write requirements to support product development.

View detailed job description and/or apply: https://home2.eease.adp.com/recruit/?id=16287042

Senior Dev Ops Engineer - Irvine, CA

Senior Dev Ops Engineer maintains the overall technical direction of the company's production ecommerce & WMS infrastructure by identifying system requirements; installing upgrades; monitoring system performance; Operating System/Application installation; account monitoring; security and collaborating with the other DevOps engineers. Senior Dev Ops Engineer will be responsible for improving and maintaining website performance, monitoring website traffic, and be primary resource focused on new Linux/Unix initiatives.

View detailed job description and/or apply: https://home2.eease.adp.com/recruit/?id=15433152

Senior Software Developer Middle Tier - Irvine, CA

Under general supervision, the Sr. Software Developer's role is to develop high quality code for database driven web interfaces, middle tier application layers, and dataflow components, in a project oriented environment.

View detailed job description and/or apply: https://home2.eease.adp.com/recruit/?id=12192112

Software Development Manager - Internal Automation - Irvine, CA

As a key leadership role, the Software Development Manager is accountable for managing and coordinating resources and processes to deliver software releases of iHerb's internal facing systems. A successful candidate must possess a passion for building innovative solutions which are developed with high standards of quality and scalability. In this role it is important that the candidate understand that to develop exceptional code you need to develop the team as well.

View detailed job description and/or apply: https://home2.eease.adp.com/recruit/?id=12350892

Web Designer - Irvine, CA

The Web Designer will be part of an agile development team, building and working on enterprise grade software systems on Web and Mobile platforms. The Web Designer is responsible for   bringing concepts to reality through the use of various visualization practices such as wireframes, mockups and HTML prototypes. The successful candidate will apply their design expertise to help visualize the stakeholder's requirements.

View detailed job description and/or apply: https://home2.eease.adp.com/recruit/?id=16905222