The lowest shipping charges worldwide!
Superior shipping options --Air Mail, DHL & UPS

We at iHerb are very experienced in international shipping, and have made thousands of shipments to overseas destinations over the past 9 years. You may order with confidence!

We have been shipping nutritional supplements to the following 7 countries without any problems:
(Click on your country for more information.) We have encountered problems with about 5% of orders going to the following countries: For information on Other Countries we ship to, please [Click Here]

Import taxes: You may have to pay import taxes, customs duty, etc. These charges are separate from your shipping charge, and you will be billed directly for them.

Please make sure your shipping address and your phone number is full and complete and in English: The phone number may be used by DHL or UPS to contact you, in case they have problems delivering your order.

Note: If your order is returned to us due to banned / restricted products, a wrong address, or because no one was there to accept delivery of your order, we will refund your credit card as follows: You will be refunded the total amount of the order minus the shipping charge and 20 percent of the value of the order as a re-stocking fee. We will also subtract any other outside charges we have incurred during shipping, such as warehousing fees, return postage fees, etc.

For your protection and ours, it is important to make sure credit cards are being used by their proper owners. So, it is possible that customers ordering more than $80.00 for the first time from iHerb.com may need to fax or email us information.If that is necessary, we will let you know by email.If so, we may need you to fax (011.626.338.1326) or email ( info@iHerb.com ) as an attachment the front page of your monthly credit card statement or bill. (This is the document that shows your charges for that month.) Another option is to send us a copy of the front and back of the credit card along with a utility bill (water, electricity, or gas) that shows your shipping address. Your privacy is assured. Please understand that we respect your privacy and have no interest in your personal spending habits. (We do not sell or distribute any of your personal information.) If you are sending us a copy of your credit card statement, you may delete any purchase history from this document if you like. All we need is your credit card company's logo and address, your name and address, and the last 4 digits of your card. Easy enough? Thanks for your cooperation!

Are you a repeat customer? No fax will be needed.

Why do we take these steps? Unlike in the case of credit card purchases made by customers within the U.S., international orders cannot be verified electronically or by telephone. The extra step of faxing information is necessary for your protection and ours, to make sure you are the actual credit card holder.

Our Shipping Companies' Contact Information