iHerb Customer Reviews
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This product is highly perishable and is kept refrigerated to ensure maximum freshness. iHerb ships this product in an iced, insulated package in order to preserve its potency while in transit. To ensure freshness while in transit, iHerb does not ship this product Thursday thru Sunday. We do not ship during these days to reduce the time the product resides in a non-refrigerated environment (e.g. truck or warehouse). If your order is not placed during the first part of the week, it will be held to the following Monday. Alternatively if you place your order by noon Pacific on Thursday and select a next-day shipping method, your order will be processed for delivery on Friday.
International Customers: For several reasons (e.g. customs review, weight of packaging, potential of leaking), iHerb is unable to send this product in an iced, insulated package to destinations outside the United States. While you may order this product (subject to country import laws), we strongly recommend that you purchase a Stabilized form as a substitute.
** This product is kept refrigerated to preserve its freshness.
VERY BAD CUSTOMER SERVICE - DO NOT ODER FROM THEM
Posted by 5521547015086668721 on May 08, 2012
I like the product, and I normally purchased directly from the vitamin shoppe store because this product needs to be kept cold. Since the store was out, my friend suggested this website. It said that it will ship it an iced Styrofoam package. I used the 1-3 day shipping. Order was placed on April 28th and I did not received the product until May 7th. You do the math.... Long story short, the iced has melted and the product feels very warm. I called the customer service - he told me that I can return the product, but I have to pay for the return shipping. I have already paid for 1-3 day shipping, now I have to pay for the return shipping which in total will be more than the product itself. I'm better off tossing the product away. Not only the customer service is not helpful, he is also kinda rude. I will never purchase from this company the again....
Posted by Reviewer2769703 on Aug 13, 2009
I am currently breastfeeding my 10-month-old baby. He started having stomach/gas/colic issues at 2 weeks old. When I started a dairy-free diet, it helped a lot. When I started taking probiotics, it helped even more but he still had minor discomfort especially now that he is eating more solid foods. As soon as I started giving him this, mixed in a little water (his beverage of choice), he is like a whole new baby. He seems much happier. I will make sure not to run out!
One of the few vendors who store and ship this properly, will use again!
Posted by Reviewer1650876 on Dec 09, 2010
Great product, helps solve my infant's eczema issue and keeps her digestion healthy after any anti-biotics. Thanks iherb for always keeping this crucial medical food refrigerated and following the manufacturer's guidelines. It's amazing how many dont, include major vitamin stores and online shops. If not stored and shipped correctly (cold), you're getting dead cultures that won't help at all.
Induced projectile vomiting in 8 wk old
Posted by Reviewer1239869 on Nov 10, 2012
The only thing we had changed was adding this probiotic and each and every time she projectile vomited her bottles.
Posted by Reviewer2151840 on Aug 09, 2010
My 1 year old's pediatrician said the only thing that would solve her constipation problem was Miralax. Instead, I started her on these probiotics (with increased fluids) and she has been regular ever since!
Posted by Reviewer1576080 on Dec 09, 2010
my kid like it,thank you!
Posted by Reviewer3059830 on Aug 26, 2009
It works good for my 2 month old baby when I give it divided into little portions (mixed well with water) during the hole day.
I really liked it
Posted by Reviewer1009273 on Apr 16, 2010
I used this for my 2 year old and for my 6 month old infant. It mixed well and I like the different strains in the product. As with any of these products, you need to give them 1-4 weeks to notice any improvement. I will be ordering this product and possibly another Udo's choice product.
Posted by Reviewer1495755 on May 25, 2010
I've been using this on my now 22-month-old since she was approx. 3 months old due to constipation issues. Still works great!
Posted by Reviewer1926298 on Jun 02, 2010