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iHerb Customer Reviews

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Tea changed??

Posted by 4764946505966996948 on Jul 26, 2014

I have been in love with this brand and particularly the bergamot earl grey - and buying it all the time. Usually large-leafed, fragrant and very well-balanced, was completely different this time.... - first, when I opened the jar this time, it was comprised of small particles, looking like low quality cheap dust. Second, the taste wasn't the same! It smells like those Chinese smoked teas that I don't like at all! Maybe the batch was just faulty, but I'm completely disappointed :( For the price, I would expect consistency and better quality control.

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