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iHerb Customer Reviews

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Great product. Very poor customer service!

Posted by Reviewer2695159 on Sep 05, 2013

Intestive is a great product, but sometimes iHerb is really SLOW when it comes to shipping my order. Try to call them on their customer service number and be prepared to wait a long time (more than 5 minutes on hold) and when you finally do get someone they will not be of any real help. What has happened to customer service in the USA? Does any company, including iherb, really care about their customers? Everything is so impersonal now with the internet. Miss the good old days when a person actually answered the phone. Wake up iherb and at least get more people to answer the phone!

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