Posted by iHerb Customer on Oct 28, 2016 | Verified Purchase
European buyers: BEWARE!! SELLER DOES NOT REFUND RETURNS!! THEY KEEP THE MERCHANDISE AND DO NOT REFUND!!!Delivery time to Europe takes on average 6 weeks (1,5 months). Iherb is not, in my opinion a trustworthy seller: They stopped answering my e-mails, when I returned an item and requested a refund. I returned item on October 26th, 2016. Iherb does not answer e-mails and has not refunded me yet (November 15th). Bad experience with Iherb. Will not buy again from this seller. UPDATE: IT IS NOW DECEMBER 1, 2016 and IHERB HAS NOT REFUNDED ME. THEY HAVE RECEIVED THE ITEM, BUT THEY SAY IT MAY TAKE UP TO A YEAR TO REFUND; BECAUSE THE SHIPPING COMPANY ONLY DELIVERS RETURNS ONCE OR TWICE A YEAR: OUTRAGEOUS!! NOT AN HONEST MERCHANT!!!!