Posted by iHerb Customer on May 06, 2014 | Verified Purchase
I never received my order because IHerb uses DHL as the courier. DHL got problems in customs and they never returned my order to a new address. Instead they declared as ABANDONED and of course I never got it. I hope IHerb find a better company as their carrier because DHL sucks. The product is also fine I had to reorder.
Posted by iHerb Customer on May 15, 2015 | Verified Purchase
Sorry, I'm happy with your product and products. The thing I'm not happy with is the courier you use for Chile. I would have many people buying your products if it wasn't for DHL. I have never had any problems with USPS, but always with DHL and that is my reason why I have to ship first to my address in the US and THEN ship it to Chile. If I ever found a company that uses USPS AND SHIP TO CHILE the kind of products you have, I would switch immediately. Other than that I'm happy for now. Thank you and best regards/manuel Manuel Ramirez [email protected]
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