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IHerb is fine.... DHL is NOT

Posted by 5012379169573425733 on May 06, 2014 | Verified Purchase

I never received my order because IHerb uses DHL as the courier. DHL got problems in customs and they never returned my order to a new address. Instead they declared as ABANDONED and of course I never got it. I hope IHerb find a better company as their carrier because DHL sucks. The product is also fine I had to reorder.

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Your shipping to Chile.

Posted by 5012379169573425733 on May 15, 2015 | Verified Purchase

Sorry, I'm happy with your product and products. The thing I'm not happy with is the courier you use for Chile. I would have many people buying your products if it wasn't for DHL. I have never had any problems with USPS, but always with DHL and that is my reason why I have to ship first to my address in the US and THEN ship it to Chile. If I ever found a company that uses USPS AND SHIP TO CHILE the kind of products you have, I would switch immediately. Other than that I'm happy for now. Thank you and best regards/manuel Manuel Ramirez Colchaguino.Ramirez@Gmail.Com

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