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Active since:
November 23 2017
iHerb Customer
Rank #130359
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My Reviews 1-3 of 3 total
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Disappointed

Posted by iHerb Customer on December 4 2017 | Verified Purchase

Came leaking. Bottle sides were slippery with the oil residue from the leak. And box was stained with the "oil spill" as well. Feel cheated because item did not come in perfect condition. All the bottles just dumped in the same box with no padding or bubble wrap. I thought iHerb would have better packaging standards. Guess not!

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Disappointed!!

Posted by iHerb Customer on December 4 2017 | Verified Purchase

Bought this and was eagerly awaiting for its arrival. It came, opened the package and guess what? There was only 2 bottles in there. I was so disappointed. I had paid for 6 so where's the rest? What made it worse was the customer service never even offered an explanation to why I didn't receive all my 6 bottles. Instead of offering to send me the remainder of what I had bought, they quickly informed that all they could do in this case was to give me a refund. This was because they did not want to incur additional fees by customs. Hello??!! I also had to pay those fees and yet did not receive my items. And here I thought iHerb were professionals.

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Disappointed!!

Posted by iHerb Customer on December 4 2017 | Verified Purchase

Bought this and was eagerly awaiting for its arrival. It came, opened the package and guess what? There was only 1 bottle in there. I was so disappointed. I had paid for 6 so where's the rest? Same thing with my order of the 2 fl oz bottles. What made it worse was the customer service never even offered an explanation to why I didn't receive all my 6 bottles. Instead of offering to send me the remainder of what I had bought, they quickly informed that all they could do in this case was to give me a refund. This was because they did not want to incur additional fees by customs. Hello??!! I also had to pay those fees and yet did not receive my items. And here I thought iHerb were professionals.

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1-3 of 3 total