Posted by iHerb Customer on Sep 01, 2008 | Verified Purchase
I like the fact that iHerb attempts to ship it cold, but I chose expensive next day delivery and the product and ice pack were already warm so that defeated the purpose of choosing fast delivery (it was not an especially warm day either). Obviously the package could have used another ice pack or two. Despite this, the product still seems to work quite well and has the highest count and mix of probiotics I have found. I just don't know how much better it could/would be if it were kept cold in transit. Also, I have found a much better price elsewhere online, which was surprising, since iHerb always seemed to have great prices on other products I have ordered.