Posted by iHerb Customer on Feb 05, 2014 | Verified Purchase
I have been using this 5 lb products for over six years. The new bag I purchased in January 2014 looks different in both color and texture. When I make tea and coffee using the same amount as I always did, I was shocked that the sweetness was much weaker and made the beverage very bitter. I tasted the powder with my finger and the extract itself was bitter. I am sorry this product has changed its characteristics. I have been ordering it for so long and really enjoyed it. I have since ordered it from another supplier and will not continue this bag. It is indeed a waste in every aspect. Hope the company can review the quality of this product. I strongly suggest new users to buy small quantity to ensure you like the new taste before you commit to the huge bag.