iHerb.com - Customer Questions & Answers
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Questions & Answers
Showing 10 questions and answers
iHerb Customer
March 6 2021
inside the package, so should it be? after opening it, throw it away?
iHerb Customer
March 7 2021
Best Answer
Either way you could keep that packet in it doesn't really matter
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iHerb Customer
April 7 2020
I am at Indonesia, can this product shipping to indonesia? How long can i get this product? How long the process shipping?
iHerb Customer
April 9 2020
Best Answer
it taste nice my kids like it
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iHerb Customer
February 19 2020
I’m just wondering if this product will be refrigerated while in transit? Because it says it requires refrigeration
iHerb Customer
February 20 2020
Best Answer
Mine arrived without any cold packs. Not even sure if the integrity of the product remains now :(
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iHerb Customer
September 26 2019
Hi, is this vegetarian friendly?
iHerb Customer
September 27 2019
Best Answer
Yes. It is Vegan certified.
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iHerb Customer
August 1 2019
It says: Best if refrigerated. Store in a dry place at 71°F (22°C) or below. As it is summer now, the product will be in much warmer conditions during Transport. For example in the transport cars. Can we still use it?
iHerb Customer
August 5 2019
Best Answer
Hi. I received mine in Mauritius and it was fine.
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iHerb Customer
July 30 2019
The provider said that should stay under 22°C. How do you deliver in other country?
iHerb Customer
August 1 2019
Best Answer
i think it were ok
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iHerb Customer
November 26 2018
is this non gmo ??? as I know there is non gmo mark on a produt from USA.
iHerb Customer
November 27 2018
Best Answer
i dont know
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iHerb Customer
July 12 2018
I am based on Singapore..just want to know whether this product will be packed in cold pack during shipment ..
iHerb Customer
October 19 2018
Best Answer
I bought it just recently. They said in their statement that they would ship it with a cold pack to ensure that it remains cold. It didn't arrive with a cold pack. I just emailed them and told them that I want a refund or for it to be replaced with a and packed with a cold pack. It must stay cold.
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iHerb Customer
February 7 2018
Does garden of life raw Probiotic come cold or does you ship it to Puerto Rico at room temperature.
iHerb Customer
October 19 2018
Best Answer
It is supposed to be shipped cold with a cold pack included in the package. However mine just arrived without a cold pack and it was warm.
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iHerb Customer
November 23 2017
Hi, can Iherb ship the raw probiotic for kids (garden of Life) internationally?
sonyareiki
November 30 2017
Verified Purchase
Best Answer
Yes but check temperatures from both countries for a week, I’m in Australia and I only buy when temperatures are below 22 degrees
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