iHerb.com - Customer Questions & Answers
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Questions & Answers
Showing 12 questions and answers
iHerb Customer
June 30 2021
How much salicylic acid is in it?
iHerb Customer
July 1 2021
Best Answer
I wanted to know this too, so I contacted InstaNatural directly, through their chat option on their website. I specifically asked: "What is the percentage of salicylic acid in the age defying serum? Also, the percentage of retinol?" This is what I was told: "Hi there! Thank you for reaching out and for your interest in our brand! We appreciate your inquiry about our Age-Defying & Skin Clearing Serum! In regard to the concentrations, due to various ingredient derivatives, delivery systems, and unique formula requirements – we’ve decided to not put percentage levels on our labels, and we consider the detailed concentrations of our formulas to be proprietary. While ingredients may be labeled the same way across different products, there are a variety of materials available to brands to choose from – and we work very hard to find versions of our ingredients that not only meet our formulation standards but that also demonstrate the best absorption and efficacy while being compatible within our formulas – as things like pH and ingredient combinations have to be considered to achieve a stable, safe and effective product. Additionally, we work very hard to ensure our products are efficacious with the benefits being driven by a blend of ingredients, not relying on a single ingredient for results. This is to ensure both the effectiveness and safety of the formula because more is not always better. With that being said, we completely stand by our 100% customer satisfaction guarantee, so feel free to try our products with confidence. If you are ever unsatisfied simply let us know and we would be happy to assist you in bettering your experience. Let us know if you have further questions! Have a great day! InstaNatural Customer Care"
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iHerb Customer
April 9 2020
Does it comes in a larger bottle?
iHerb Customer
April 9 2020
Best Answer
Yes, it comes in large bottle but I don't know if iherb sales it!
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iHerb Customer
March 4 2020
I live in a constant sunshine country so I cannot use it at all?
iHerb Customer
March 5 2020
Best Answer
If I compere this product to the other applications that I use (much stronger), I think that you can.. Sunscreen during the day will be needed..
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iHerb Customer
February 26 2020
Should I be using a moisturizer after this?
iHerb Customer
February 27 2020
Best Answer
наверное
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iHerb Customer
April 11 2019
Какъв цвят е съдържанието ?
iHerb Customer
April 11 2019
Best Answer
I would say it's really light yellow, creamy yellow. Something like that.
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iHerb Customer
March 16 2019
Can I use it in daytime?
iHerb Customer
March 16 2019
Best Answer
Yes but with sunscreen (look at the picture DIRECTION TO USE)
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iHerb Customer
March 3 2019
Hi I want to know, can I use this serum for around my eyes ?
iHerb Customer
March 3 2019
Best Answer
No.
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iHerb Customer
November 7 2018
Can I use it on my lips?
iHerb Customer
November 8 2018
Best Answer
you can but i dont think it’d make any difference tbh
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iHerb Customer
July 7 2018
What is the percentage of retinol
Heba
July 15 2018
Best Answer
It didn't mention the percentage in the pam phlet.
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iHerb Customer
June 25 2018
What is the percentage vitamin C.
iHerb Customer
July 12 2018
Best Answer
sodium ascorbyl phosphate (vitamin C) = 20%
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