iHerb.com - Customer Questions & Answers
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Questions & Answers
Showing 24 questions and answers
adriama
April 27 2021
Does anyone know the dimensions of the diffuser? I have a very small place to put it and wanted to make sure it fits
iHerb Customer
April 28 2021
Best Answer
The diameter is about 11cm(4.6 inch) The heigh is 13cm(5.2 inch)
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iHerb Customer
April 14 2021
can it be plugged in directly from an outlet?
iHerb Customer
April 14 2021
Best Answer
It is powered by a USB-A cable, not a power cord.
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iHerb Customer
March 24 2021
What is the voltage?
iHerb Customer
March 24 2021
Best Answer
5V
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iHerb Customer
December 29 2020
can i turn in to one color only? the purple one
iHerb Customer
January 5 2021
Best Answer
No. There are 3 modes of operations. (1) ON - Oil mist with light (color of light will change randomly every few seconds) (2) ON - Oil mist with no light. (3) OFF
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iHerb Customer
December 29 2020
diffuser not working
iHerb Customer
January 18 2021
Best Answer
I'd recommend contacting the manufacture about that. Worth taking a look inside, and seeing if it needs to be cleaned - or making sure that it's on a stable surface.
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iHerb Customer
October 1 2020
How long is the usb cable? Thx for yr reply in advance🏼
iHerb Customer
January 18 2021
Best Answer
It's about 3-4 feet
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iHerb Customer
July 18 2020
Can be operated with the usb port in the power bank battery ?
iHerb Customer
July 18 2020
Best Answer
I don't know
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iHerb Customer
July 4 2020
Does it have a plug or a charger??
iHerb Customer
July 4 2020
Best Answer
Its a USB adapter. Not an electricity plug. U need to connect it to a device the has a USB input
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iHerb Customer
June 2 2020
Do this unit comes with the usb cable? purchased this but only comes with the diffuser itself and a user manual. am i missing something?
iHerb Customer
June 2 2020
Best Answer
I found my usb cable inside the diffuser. So had to open up the diffuser first.
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iHerb Customer
May 26 2020
the energy ring need to be closed or open whay I don't feel the effects?
iHerb Customer
May 28 2020
Best Answer
It needs to be in closed position. I noticed that the water needs to be just above the limit mark inside the unit and the middle of the closed/open piece needs to be cleaned after each use to work properly.
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