iHerb.com - Customer Questions & Answers
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Questions & Answers
Showing 14 questions and answers
iHerb Customer
June 6 2021
Can this use for lip balm DIY? Thank you
iHerb Customer
June 7 2021
Best Answer
Yes you can .
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iHerb Customer
November 25 2020
hi I purchased 3 bottles of this product this May and July. all of them said "100% organic unrefined ivory ". today I want to repurchase it. surprisingly the price is the same but in the label it says "not organic". I'm confused. e.g. it shows non organic in my order history, but the package I have at home says "100% , organic". is this the same product I have bought? why did the specifications change? is it organic? please kindly reply ASAP because I need to put my order urgently. thanks
iHerb Customer
November 28 2020
Best Answer
This exact same thing happened to me... I'm not sure why exactly, but I do know that for anything to actually be considered organic, it has to have a USDA stamp.
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iHerb Customer
October 11 2020
Is the jar glass?
iHerb Customer
October 11 2020
Best Answer
It is olastic
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iHerb Customer
October 8 2020
in the " details" of this product, it is mentioned " not an organic product" what does that mean?
iHerb Customer
October 8 2020
Best Answer
Any time a product is not processed its pretty much considered organic. This shea butter is raw meaning its not treated with anything. With that being said it doesn't have to state that its organic.
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iHerb Customer
August 11 2020
Can I melt and use this shea butter to make lip balm?
iHerb Customer
August 11 2020
Best Answer
Yes, of course. I even applied it after sunburn and it really helped.
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iHerb Customer
June 28 2020
can I use this on hair as a whipped cream
iHerb Customer
June 29 2020
Best Answer
Yes
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iHerb Customer
March 30 2020
Describe the smell of this product to me? Many people are complaining about it , so what is it like?
iHerb Customer
March 31 2020
Best Answer
Unriefined sheabutter do smell a bit, but the smell goes away after some weeks. You can put a couple of drops of vanilla oil, lavender oil or a smell you like. That makes it smell better. I want mine pure so I do not do that myself. But last time I ordered she abutter from another company the smell was stronger, I did put some vanilla in it and it did smell only like vanilla. I LOVE pure sheabutter, it is the best. Use it every day!
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iHerb Customer
August 10 2019
Why is this product white if it is unrefined?? Shouldn’t it be yellow instead?
iHerb Customer
August 10 2019
Best Answer
Oh really true
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iHerb Customer
August 9 2019
is the jar glass or plastic?
iHerb Customer
August 9 2019
Best Answer
Plastic
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iHerb Customer
March 27 2019
Who certifies this product organic?
Facial Garden
March 28 2019
Best Answer
Since it’s made in Ghana, it would be according to their country’s certification standards for organic farming . Personally , I love this product.
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