iHerb.com - Customer Questions & Answers
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iHerb Customer
March 9 2019
The bottle says keep refrigerated but I received product on room temperature. Is the product still potent?
iHerb Customer
March 10 2019
Best Answer
Femdophilus is supposed to be shipped with an ice pack to keep it cool. If you did not receive it with an ice pack I would ask for another one. I was told, however, that you could go up to a week without refrigerating it. But I don't know if that reduces the potency.
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iHerb Customer
March 10 2019
I think it’s not so influenced within a few hours. But it’s only my opinion. You should check other people’s opinion.
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time4change
March 10 2019
I think it should be okay at room temperature for a couple weeks, as long as it didn't get hot. I thought they reformulated and you no longer have to keep it in the refrigerator. You may have gotten the old formula, which I preferred.
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iHerb Customer
March 10 2019
Now I'm no scientist, but I got my first bottle like that and it seemed fine to me. (I actually didn't find out I should refrigerate it until a couple weeks after.) I say it seemed fine but I can only really speak to the fact that I had no issues (i.e. yeast infection, BV) that I usually struggle with as evidence that the probiotics still worked. This time my bottle was sent with dry ice in a cooler so take that for what you will!
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