iHerb.com - Customer Questions & Answers
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iHerb Customer
Sep 26, 2020
Re: Solaray Magnesium Glycinate 400mg Please advise, is it normal for the inside of the bottle to be filled with a white powder coating, including the capsule as if it was coated with a lot of white powder too .. Thanks....
iHerb Customer
Sep 26, 2020
Best Answer
Greetings, We have never seen powder of any type in any of this product we have purchased. I wonder if one of the capsules has broken open during shipping and coated the inside of the bottle and/or the capsules. Hope this helps. Best regards.
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MikeMember
Oct 8, 2020
I expect that one of the capsules was broken or opened, spilling the contents into the bottle. It's not 'normal' but it's nothing to worry about.
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iHerb Customer
Oct 2, 2020
it's fine no problem at all because of movement during transport the powder comes out of the capsule.
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iHerb Customer
Sep 28, 2020
Honestly I don’t know
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iHerb Customer
Sep 27, 2020
No. Sounds like maybe a capsule broke and spilled out? If you don't see that I would return the bottle.
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iHerb Customer
Sep 27, 2020
I honestly don’t know.
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