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iHerb Customer Reviews

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Never Received

Posted by iHerb Customer on June 20 2013 | Verified Purchase

I have been waiting weeks for these brushes. iHerb are ignoring emails and will not communicate with me, despite the fact I spent $60 on various brushes. I'd advise you to avoid this company like the plague. I will now be taking up claims will DHL and reporting the company to trading standards. Unacceptable.

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Did not receive my order (ordering from France)

Posted by iHerb Customer on May 2 2013 | Verified Purchase

Did not receive my order (ordering from France)

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so bad!

Posted by iHerb Customer on July 7 2013 | Verified Purchase

I never receive my order, and iherb ignore me!! so bad!

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Really good brushes but

Posted by iHerb Customer on November 15 2012 | Verified Purchase

Made in China and China test on animals on every cosmetics products, this is a chinese law. And Chinese arent pay enought for their work. So I dont buy anymore this brand.

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Posted by iHerb Customer on August 6 2012 | Verified Purchase

I have not received my order after 3 weeks i send more than 5 mails no reponse :(

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Posted by iHerb Customer on April 13 2016 | Verified Purchase

The color is so bold compare to the picture, and it only said Real Technique by Sam&Nic, not Sam&Nic Chapmant.

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I did not receive my order

Posted by iHerb Customer on October 7 2013 | Verified Purchase

my order have been shipped from 23/08 but till now 07/10 i did not receive it yet and the customer service just said i have to wait and nothing more i am from Amsterdam the netherlands so watch out if you are living in europe

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bristles keep falling out

Posted by iHerb Customer on September 16 2013 | Verified Purchase

The bristles keep falling out from the buffing brush. I don't know if it's because this item is faulty but it's really annoying as the bristles keep sticking to my face as I'm applying foundation.

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Great brushes

Posted by iHerb Customer on August 9 2012 | Verified Purchase

I love this brush set , itis amazing the only brush i dislikeis the foundation brush ... Its not as soft as the other ones.

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Great product, awful website

Posted by iHerb Customer on February 9 2013 | Verified Purchase

I got a huge taxes/custom charge for these brushes! This made it not very cheap at all! Got charged another £19 British pounds! If you live in England don't even bother with them! Absolutely rubbish website not helpful at al

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