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Shipping Information for Hong Kong

iHerb is a US company serving customers worldwide since 1996 and ships to over 185 different countries! All iHerb orders are shipped directly from our warehouses in the US located in California, Kentucky, Illinois, Pennsylvania and one in South Korea. Please see below information about the country selected.

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FREE Shipping on orders over $25.
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HK Hong Kong

Available shipping methods

SF Express Home Delivery Kerry Express Home Delivery Global Air Home Delivery with Tracking Global Air Locker with Tracking

General Information

Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

Please check with your local customs office to see if you can import the items, and if any additional licenses or permits are needed.

Customs Information

For information about customs, import duties, etc., visit: Customs and Excise Department


The Estimated Delivery window provided by iHerb reflects most standard deliveries. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.

Service Name Tracking Max Order Weight Limit Storage Period
Global Air Home Delivery with Tracking* Full tracking available 22LBS (9.98KG) N/A
Global Air Locker with Tracking* Full tracking available 10LBS (4.5KG) SF Locker:2 Days

Kerry Locker: 2 Days
SF Express Home Delivery Full tracking available 52LBS (24KG) N/A
Kerry Express Home Delivery Full tracking available 22LBS (9.98KG) N/A

*If Global Air Home Delivery with Tracking is selected, iHerb will allocate the quickest and most affordable shipping carrier in your region (Shipping carriers available with the services include: SF Express or Kerry Express). With Global Air Locker with Tracking, iHerb will allocate the quickest and most affordable locker options for your choice. Once your order is ready for pickup from the pickup location/locker you select, the carrier will send a SMS with pickup instructions.

Shipping Company Contact Information

SF Express Email: [email protected]
Phone: +852 27300273
CS Operation Hours:

Monday-Friday 8:00-20:30

Saturday-Sunday (Holidays) 8:00-20:00
Kerry Express Email: [email protected]
Phone: +852 35130850
CS Operation Hours:

Monday-Friday 9:00-18:00

Saturday-Sunday 9:00-13:00

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