iHerb is a US company serving customers worldwide since 1996 and ships to over 150 different countries! All iHerb orders are shipped directly from our warehouses in the US located in California, Kentucky, Illinois, Pennsylvania and one in South Korea. Please see below information about the country selected.
Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
Please check with your local customs office to see if you can import the items, and if any additional licenses or permits are needed.
Notice: Israel Customs may detain your package if personal import limits are exceeded.
Import taxes, duties, and fees will be imposed on customer with order value exceeding $75.00 USD and/or if two or more orders from the same consignee arrive in Israel in 72 hours with an aggregated value exceeding $75.00. (Order value does not include Loyalty Credit/Rewards/Governments Fees)
For information about customs, import duties, etc., visit: Israel Tax Authority.
All iHerb orders are shipped out from our US warehouses to your country by Air Freight.
The Estimated Delivery window provided by iHerb reflects most standard deliveries. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.Effective July 1st, 2017 a new 7-digit postal code system will be implemented in order to enhance delivery accuracy and efficiency. Please ensure all shipping addresses are updated with the new 7-digit postal code.
The order will be delivered to your address by Boxit. Unclaimed packages may subject for the abandonment, No refund/reship will be issued. Gaza and West Bank will not be serviced.
You will need to pick up your order from the PUDO point chosen by you. The parcel will be stored in the locker for 48 hours. Unclaimed packages may subject for the abandonment, No refund/reship will be issued. Gaza and West Bank will not be serviced.
If DHL does not service your location directly, your order will be sent to a third party courier for delivery. If the third party courier does not service your location then a location will be set for customer pick-up.
For shipping related inquiries regarding DHL Express orders, please contact the DHL Express Customer Service at 1-700-707-345.
At iHerb, we respect the rules and regulations of the Israel government and do our best to block Customs prohibited products from our site. However, please be aware that sales of the following categories will be limited to Israel due to additional import permits or documentation required by Israel Customs: Pet Food, Seeds, Green Tea, Jerky, Eye Drops, Rice, Nuts, Baby Formula, and Medicaments.
Click here, to get connected with iHerb's customer service.