Shipping Information for Canada

iHerb is a US company serving customers worldwide since 1996 and ships to over 150 different countries! All iHerb orders are shipped directly from our warehouses in the US located in California, Kentucky, Illinois, Pennsylvania and one in South Korea. Please see below information about the country selected.


CA Canada

Available Shipping Methods

UPS DHL Landmark USPS

iHerb has been successfully shipping orders to Canada for over 15 years!

General Information: Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

Please check with your local customs office in Canada to see if you can import the items, and if any additional licenses or permits are needed.

Customs Information

Import tax and duties will be imposed on customers with order values exceeding CAD 20.00 

For information about customs, import duties, etc., visit: Canada Border Services Agency,Canada Post's Customs Requirements

 

Shipping

All iHerb orders are shipped out from our US warehouses to your country by Air Freight. 

The Estimated Delivery window provided by iHerb reflects the most standard delivery. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.

  • Landmark Global: DDP (Delivered Duties Paid) service is now available for shipments to Canada. All duties, taxes, and import fees are pre-collected at the time of checkout to expedite Customs Clearance; no further payments are required at the time of delivery.
  • For shipping related inquiries regarding Landmark Global orders, please contact Landmark Customer Service at [email protected].

  • DHL: DDP (Delivered Duties Paid) service is now available for shipments to Canada. All duties, taxes, and import fees are pre-collected at the time of checkout to expedite Customs Clearance; no further payments are required at the time of delivery.
  • For shipping related inquiries regarding DHL Express orders, please contact the DHL Express Customer Service at 0800-225-5345.

  • UPS: You may have to pay import taxes, customs duties, or a brokerage (handling) fee for your order. These charges are separate from your shipping fee, and you will be billed directly from your choice of carrier.

  • For shipping related inquiries regarding UPS orders, please contact UPS Customer Service at 1-506-877-4877.

  • USPS: Additional tracking available within the destination country. Complete in-country tracking cannot be guaranteed as final mile scans are completed by the local post. Applies to orders valued up to $100.00 and weighing no more than 4 lbs (1.8kg) . For shipping related inquiries please contact your local post.

  • USPS Vertical Signature is a trademark of the United States Postal Service and is used with permission.

Restrictions

At iHerb, we respect the rules and regulations of Canadian government and do our best to block Customs prohibited products from our site. However, please be aware, the following substances are not allowed to be imported into the Canada: DHEA, growth hormones, Vitamin K

In general, a maximum of a 90-day supply of supplements is allowed for import into Canada.

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Available Payment Methods


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For any additional questions visit our Customer Service page.