iHerb is a US company serving customers worldwide since 1996 and ships to over 150 different countries! All iHerb orders are shipped directly from our warehouses in the US located in California, Kentucky, Illinois, Pennsylvania and one in South Korea. Please see below information about the country selected.
Notice: As of December 1, 2018, some areas in France may experience delivery delays due to current protests and strikes.
Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
Please check with your local customs office to see if you can import the items, and if any additional licenses or permits are needed.
All iHerb orders are shipped out from our US warehouses to your country by Air Freight.
The Estimated Delivery window provided by iHerb reflects most standard deliveries. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.
All orders shipped by this carrier are customs cleared in the U.K. and will be subject to import and tax regulations of the U.K.
Please note that some areas are not serviceable by this carrier, please enter your zip code at checkout to verify.
For shipping related inquiries regarding Colissimo orders, please contact the Colissimo Customer Service at 09 69 399 111.
For shipping related inquiries regarding UPS orders, please contact UPS Customer Service at 33 1 73006661.
For shipping related inquiries regarding DHL Express orders, please contact the DHL Express Customer Service at 0825-10-0080.
At iHerb, we respect the rules and regulations of French government and do our best to block Customs prohibited products from our site. However, please be aware, the following substances are not allowed to be imported into France: DHEA (Dehydroepiandrosterone), Creatin (Creatine), Hoodia, Melatonin (N-acetyl-5-methoxy tryptamine), Progesterone, Yohimbe (Yohimbine), raw seeds, meat and milk products, and quantities larger than 2kg of powdered infant milk or infant food.
Click here to get connected with iHerb's customer service.