Shipping Information for Taiwan

iHerb is a US company serving customers worldwide since 1996 and ships to over 150 different countries! All iHerb orders are shipped directly from our warehouses in the US located in California, Kentucky, Illinois, Pennsylvania and one in South Korea. Please see below information about the country selected.


TW Taiwan

Available Shipping Methods

DHL SF Express Yamato

General Information

Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

Please check with your local customs office to see if you can import the items, and if any additional licenses or permits are needed.

Customs Information

Orders over USD $65.00 (NTD 2,000) may be subject to D&T.

Loyalty Credit and Rewards will be included in the Customs tax and duty calculation along with the shipping fee.

Placing multiple orders within a short period of time can cause customs clearance and order release delays.

For information about customs, import duties, etc., visit: Customs Administration

Taiwan Customs may require you to submit additional documentation for the custom clearance, including without limitation: Copy of Identification Card and Power of Attorney. Failure to provide required documentation may result in customs clearance delay or rejection.

iHerb will not be liable for packages held or confiscated by customs.

Shipping

All iHerb orders are shipped out from our US warehouses to your country by Air Freight. 

The Estimated Delivery window provided by iHerb reflects most standard deliveries. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.

You may have to pay import taxes, customs duties, or a brokerage (handling) fee for your order. These charges are separate from your shipping fee, and you will be billed directly from the carrier of your choice. The quantity per item can not exceed 12, total item count per order can not exceed 36.

  • SF-Express: Daily Storage fee may apply by SF Express if your package is in clearance for over 14 days.

  • For shipping related inquiries regarding SF Express orders, please contact the SF Express Customer Service at 0800 088 830

    The quantity per item cannot exceed 12, total item count per order can not exceed 36.

    Daily Storage fee may apply by SF if package is in clearance for over 14 days

  • Yamato Transport: Please make sure that your shipping address is correct. If unclaimed after 2 weeks since first delivery attempt, you will be charged for package redelivery/forwarding fee by the carrier. Any order that is unclaimed within 30 days after the arrival date in Taiwan, the package will be disposed.

  • DHL Express: Please include complete consignee name and address in English, and please avoid using any special symbols.

  • For shipping related inquiries regarding DHL Express orders, please contact the DHL Express Customer Service at 0800-769-888.

Restrictions

At iHerb, we respect the rules and regulations of Taiwan government and do our best to block Customs prohibited products from our site. However, please be aware, the following substances are not allowed to be imported into Taiwan: products containing hemp, poppy seeds

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Available Payment Methods


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For any additional questions visit our Customer Service page.